Your personal information matters to us above all else. This Privacy Policy explains in detail how 25plus collects, uses, and protects your data.
When you use the 25plus platform, you share certain personal information with us. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure.
By using 25plus's website or services, you confirm that you agree to this Privacy Policy. Please read it carefully before you start using the platform.
We believe your privacy is a fundamental right. That's why 25plus always treats the protection of user data as its highest priority and never uses your information without your consent, under any circumstances.
25plus collects two types of information — what you provide directly, and what is automatically collected during your use of the platform.
| Data Type | Example | When It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, gender | At the time of registration |
| Contact Information | Email, phone number, address | During registration & KYC verification |
| Identity Document | NID, passport number | During KYC Verification |
| Financial Information | Mobile banking number, transaction details | On Deposits & Withdrawals |
| Communication History | Support chat, email | When Contacting Customer Support |
25plus collects information through several methods. Each method is fully legitimate and carried out in the interest of our users.
The information you enter in the registration form when opening an account is stored directly in our system. This is essential for the provision of our services.
To meet security and legal compliance requirements, 25plus verifies the identity of every member. This process requires you to provide a copy of a government-issued ID and proof of address.
Our platform uses cookies, web beacons, and similar technologies to enhance your browsing experience. For more details, please refer to our Cookie Policy.
In certain cases, information may be obtained from payment processors or identity verification agencies, solely for the purpose of securing your account.
25plus uses collected information only for specific, legitimate purposes. Each purpose is clearly outlined below:
Your information may be used to meet the requirements of Bangladeshi and international law, and to comply with regulatory directives.
25plus uses industry-leading technology and practices to protect your data. Our security layers are detailed below:
Cookies are small text files stored in your browser. 25plus uses cookies for a variety of purposes.
| Cookie Types | Purpose | Mandatory? |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Yes |
| Functional Cookies | Remembering your language and settings | No |
| Analytics cookies | Traffic analysis, service improvement | No |
| Performance Cookies | Improving page load speed | No |
You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may cause certain platform features to not function properly.
Your data is kept only for as long as necessary — no longer. Retention periods are determined by the purpose of use and applicable legal requirements.
After the retention period, data is securely deleted or anonymized so that individuals can no longer be identified.
You have full control over your data at 25plus. All of your rights are outlined below:
You can request to find out what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted.
In some cases, you may request that the use of your data be restricted.
You may request a copy of your information in a readily readable format.
You may object to your data being used for marketing or specific purposes.
25plus is strictly for users aged 18 and above. We do not knowingly collect data from minors.
Age verification is carried out at registration, and any attempt to open an account by a minor is rejected. If we become aware that data from someone under 18 has been collected, it will be deleted immediately and the associated account will be closed.
If a parent or guardian suspects that their minor child has created an account, please contact us immediately at support@25plus.app.
This privacy policy may be updated from time to time due to changes in business operations, new legal requirements, or technological developments.
For significant changes, we will notify you through the following channels:
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
If you have any questions, concerns, or complaints about our privacy policy, please get in touch. Our dedicated privacy team is always ready to help.
Our multi-layered security framework ensures that every moment you spend on our platform is completely safe.
Every data transfer you make is secured with 256-bit SSL encryption, making it completely unreadable to hackers or any third party.
25plus never sells your personal information to advertisers or third parties. Your data belongs to you alone.
Every account is verified to ensure no one can commit fraud using your identity.
Our systems are regularly tested by independent security experts to identify and address any vulnerabilities before they can be exploited.
You have full rights to view, correct, or delete your own data. Contact us at any time.
For any questions about privacy or data protection, our Bangla-speaking support team is always here to help.
Your data is fully secure at 25plus. Welcome to a platform trusted by millions of members across Bangladesh.